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Technology and telecoms: Business Continuity and Resilience | Resilience Guard
Home  ›  Industries  ›  Technology and telecoms
Industries we serve

Technology and telecoms

Technology and telecoms firms are the critical infrastructure other sectors depend on, which makes their continuity everyone's problem, including regulators'.

Practitioner led since 2014 Led by John Zeppos, Founder and Group Managing Director DRI Accredited training provider Three BCI Global Awards 16+ EU Horizon research projects Trusted to train 3 of the Big Four

The regulatory drivers

NIS2 places digital infrastructure and large parts of the technology sector among essential and important entities, with risk management, incident reporting and board accountability as legal duties. Swiss providers serving EU customers inherit the requirements through contracts, and the Swiss ISG reporting duty reaches telecoms as critical infrastructure.

The threat profile we plan against

  • Always-on obligations. SLAs and interconnection agreements that leave minutes, not hours, of tolerance.
  • NIS2 scope. Digital infrastructure and many digital service providers are squarely in scope, with management liability attached.
  • Supply chain propagation. One compromised update or provider can cascade across an entire customer base.
  • Concentration risk. Data centres, subsea capacity and cloud regions create single points of failure at national scale.
How we help

Consulting

Business impact analysis, continuity and crisis frameworks, and certification readiness against ISO 22301 and ISO 27001, built for this sector's realities.

See consulting ›

Training and exercising

Leadership crisis exercises and accredited training that turn plans into rehearsed behaviour, including Operation HELVETIA.

See training ›

Resilience Arena

Our platform for living plans, in-platform simulations and audit-ready compliance evidence across sites and teams.

See the platform ›

See how this works in practice in our case studies, or start from the wider discipline on our business continuity management page.

Proof in this sector
Frequently asked questions
We sell into the EU from Switzerland. Does NIS2 reach us?

Frequently yes, through establishment rules for digital providers and through customer contracts that flow the obligations down. We scope your exposure and build once, to satisfy every buyer.

How do you handle SLA-driven continuity?

We work back from your contractual tolerances: which services carry the tightest commitments, what they depend on, and which failure modes actually threaten them, then we design and exercise to those numbers.

Do you certify against ISO 22301 and 27001 together?

We prepare organisations for both, as one integrated management system, which is faster and cheaper than two parallel programmes and reads far better in enterprise procurement.

Start the conversation

Resilience built for technology and telecoms.

A confidential conversation with a senior practitioner who knows the sector. We respond within 24 hours. No obligation.

Book a consultation
All consultations are treated with strict confidentiality.