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Frequently asked questions (FAQs)
Business continuity management (BCM) is the holistic management process that identifies potential threats to an organisation and the impacts to business operations those threats, if realised, might cause. It provides a framework for building organisational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities. (Source: ISO 22301:2012)

Truly effective business continuity management will go beyond organisational boundaries to encompass the supply chain and ensure a key supplier's failure does not affect your own business in terms of service interruption or reputational damage.

See all of our specialist business continuity services: business continuity management consultancy, crisis management consultancy, risk management consultancy, business assurance.