Bespoke Business Continuity solutions for your industry
Some risks like power outages, hardware failure, staff shortages, transport disruption and extreme weather are universal in nature, affecting businesses of all types and sizes, although the risk will vary according to location. Others, like the risk of product contamination, insect infestation or strike action are more prevalent in particular industries and demand specific business continuity solutions.
We recognise that every industry sector has its own unique issues and challenges and Resilience Guard’s business continuity consultants will work with you to develop custom-built business continuity solutions designed specifically for your business. Select your industry from the indicative alphabetical list below to see what Resilience Guard consultancy can do for you:
- Banking and Financial Services Sector
- Construction Sector
- Energy Sector
- Food and Drink Sector
- Government Sector
- Healthcare Sector
- Hotel Sector
- Manufacturing Sector
- Technology and Telecoms Sector
- Transport Sector
Business Continuity for the technology and telecoms sector
Organisations today rely so heavily on their technology to carry out their day-to-day operations that IT is now indivisible from the business itself. This is particularly true for telecoms and technology firms, which not only depend on the availability of critical systems, applications and data to keep their own business running but, in many cases, those of their customers too. In many cases, they will face penalties for Service Level Agreement breaches and, potentially, sanctions from the industry regulator.
Customer loyalty is a thing of the past and if a company website is down or it’s phones ring unanswered, customers will simply try the next supplier. Investing in a telecoms or technology business continuity management programme to recover all-important IT systems can mitigate the inevitable risk of lost sales, poor customer service and damaged reputation.
Natural disasters including fire, floods, earthquakes and hurricanes can result in technology downtime. Then there are man-made causes such as civil unrest, terrorism, vandalism, human error, hardware failure and software glitches. An outage in a business phone system will be expensive in terms of lost sales –particularly so in a call centre environment – and reputational damage. For these reasons, an effective telecoms or technology business continuity recovery plan, an often neglected area, is essential to mitigate these costs.
Plans should make provision for an alternative workspace – such as a third party workplace recovery centre or redundant office space – or remote working capability so that staff can remain productive. Whatever route is chosen, the alternative workplace should be equipped with technology and telecoms business continuity plans so employees can do their jobs effectively.
Technology and Telecoms Business Continuity Expertise
Resilience Guard’s experienced consultants can help technology and telecoms companies:
- Identify and manage current and future threats to their technology/telecoms business
- Take a proactive approach to minimising the impact of incidents
- Keep critical functions up and running during times of crisis
- Minimise downtime during incidents and improve recovery time objectives
- Demonstrate resilience to customers, suppliers and prospective customers
See more on our specialist business continuity consultancy services