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Maritime and Shipping Case Study | Resilience Guard
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Case study · Maritime and shipping

Fleet continuity and ship to shore crisis capability for an international shipping group

Casualty, cyber and chokepoint readiness across a multinational fleet, aligned with the safety management system rather than parallel to it.

Practitioner led since 2014 Led by John Zeppos, Founder and Group Managing Director DRI Accredited training provider Three BCI Global Awards 16+ EU Horizon research projects Trusted to train 3 of the Big Four
SectorMaritime and shipping
FootprintMultinational fleet and shore operations
FrameworksISO 22301, ISM and IMO cyber context
FocusShip to shore crisis capability

Business context: maritime disruption is global by definition

Shipowners and managers run global assets through chokepoints, sanctions regimes and cyber exposure that shore side plans often understate:

  • Chokepoint and route risk: closures, regional conflict and rerouting decisions with immediate charter and insurance consequences.
  • Vessel and fleet cyber exposure: bridge, cargo and fleet management systems within reach of attackers, with IMO resolutions requiring cyber risk in the safety management system.
  • Port and terminal dependency: outages and congestion stranding cargo and crews at scale.
  • Casualty and detention scenarios where reputational handling is as decisive as the operational response.
  • Charterer and insurer expectations of evidenced continuity and crisis capability across the fleet.
How can fleet operations, shore management and executive leadership respond as one organisation when a vessel, route or system fails, anywhere in the world?

The situation

The group operated a multinational fleet with capable technical management, but crisis and continuity arrangements had grown vessel by vessel:

  • Crisis procedures differing between vessel types and management offices.
  • Limited integration between the safety management system and business continuity governance.
  • Cyber exposure of vessel and fleet systems not reflected in response arrangements.
  • Ship to shore escalation dependent on individuals rather than a drilled structure.
  • Charterer and insurer questionnaires answered ad hoc, without a unified evidence base.

How the engagement was built

Engagement architecture: Fleet continuity and ship to shore crisis capability for an international shipping groupExecutive assurance and crisis governance01Fleet criticalfunction and voyagedependency analysis02SMS integrated cyberand continuitygovernance03Ship to shore crisiscommand04Combined exercisingand evidenceISO 22301 aligned business impact analysis and evidence base
The engagement architecture: governance above, sector-specific pillars, an ISO 22301 evidence base beneath.

01Fleet critical function and voyage dependency analysis

An ISO 22301 aligned impact analysis across fleet operations, chartering, technical management and crewing, defining what must continue when a vessel, route or system fails and within what tolerance.

02SMS integrated cyber and continuity governance

Cyber risk and continuity built into the existing safety management system per IMO expectations, one framework serving ISM audits, cyber requirements and business continuity rather than parallel paper regimes.

03Ship to shore crisis command

A single escalation and command structure connecting master, DPA, fleet operations and the executive crisis team, with clear authority for casualty, detention, cyber and chokepoint events.

04Combined exercising and evidence

Ship to shore exercises on realistic casualty and cyber scenarios, producing decision logs, closed actions and an evidence pack that answers charterer and insurer scrutiny.

What programmes of this maturity deliver

Consistent with the firm's experience across the sector, high maturity programmes of this kind typically achieve:

Typical outcome ranges of high maturity programmes0%50%100%Faster coordinated response capability30 to 50%
Typical ranges across comparable high maturity programmes, not a single client claim.
  • One rehearsed ship to shore command structure across the fleet.
  • Cyber readiness evidenced within the safety management system.
  • A unified evidence base for charterers, insurers and port state expectations.
Frequently asked questions: Maritime resilience
How does ISO 22301 relate to the ISM Code and the SMS?

ISO 22301 provides the continuity governance that the safety management system does not: business impact analysis, recovery objectives and exercised continuity of shore and fleet functions. Integrated properly, one framework serves ISM audits and business continuity together.

What do IMO requirements say about cyber risk?

IMO Resolution MSC.428(98) requires cyber risk to be appropriately addressed within the safety management system. In practice that means identified vessel and fleet system exposure, response arrangements and evidence, not a separate IT policy.

What does a ship to shore exercise look like?

A realistic casualty, detention or cyber scenario run simultaneously with the vessel, the DPA, fleet operations and the executive team, with a recorded timeline, findings and closed corrective actions.

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